the Zilla ! vs Business User

"The Zilla" has become my new nickname in office (with all credits to Collen for this amazing initiative) after I have started with bugzilla project to manage development activity at Chennai office. And the same guy says that I talk in C++ when he talks to me in English. I was wondering what makes me/us different from others, I think i have spend more time learning business process engineering, on-demand businesses, web design and marketing then with learning PHP or AJAX. So I thought of comparing the software that we use everyday to see if I can find any key differences in the way we work

An assumed list of tools that a business guy will use Windows Outlook CRM Web Meeting MSN Messenger Word Excel Powerpoint Internet Explorer Skype Notepad Microsoft SQL Server Technologies/Concepts that they work with everyday Saas Strategic Planning EPM Strategy Maps BSC Six Sigma BI EFQM TQM

List of tools that I use everyday grub (the boot loader) ubuntu (my operating system) gnome (window manager - I tried KDE, didn’t look well) pidgin (MSN messenger) wine (to run some windows apps) eclipse (the development environment) php (one of the main languages that I speak) umbrello (UML) dojo (the JS toolkit) dijit (more into dojo) jquery (the other JS toolkit) apache (the big - boss) evolution (my email client) firefox (obviously) firebug (yes!) subversion (source code management) bugzilla (work management) nautilus (file manager) gedit (more that just notepad... ) shell (well the all illusive command prompt) sudo (‘I am the god’ mode) nano (notepad when I become god) emacs (1 more) Technologies/Concepts that I work with everyday JSON XML REST SOAP CRM BI SaaS

From the above comparision (length of the list)we infer that they are obviously doing lesser work then developers (he.. he.. i know i m gonna get kicked when collen sees this). They have fancy names for thier software, the only well known name in the list of my tools is firefox. But I never managed to understand what EFQM means???